If you have any questions regarding product purchased through Goosewinged or choice, availability simply email our team at sales@goosewinged.com.
Deliveries
Postage and packaging to any address on the UK mainland costs £1.95 (includes VAT), while delivery for UK. For deliveries to the Channel Islands please email our customer care team at sales@goosewinged.com for a free, no obligation quote.
Please allow 5 working days for delivery, however most goods will arrive earlier. Multiple items may be sent separately, so don’t worry if your entire order doesn’t arrive in a single parcel. Orders will be shipped by secure courier service and your delivery will need to be signed for during office hours at the address specified.
Returns
If you exercise your statutory rights to cancel you must safely return the items you do not wish to keep immediately. Always remember to obtain a ‘proof of postage’ certificate from your post office when returning goods.
Please return goods to the following address: Goosewinged, Manor Farm House, Green Lane, Failand, Bristol, BS8 3TP.
Complaints
If at all you are unhappy with the service received from Goosewinged or require help then please send a email over to sales@goosewinged.com.
Important: Due to current Coronavirus restrictions we do not operate a support service over the phone. We will be updating our service in the near future.